Support
We're a small team and we read every message. If something isn't working, you have a question, or you'd like to suggest an animal we should add, please email us — we usually respond within 1–2 business days.
The app isn't playing any sound. What should I do?
Does the app work without an internet connection?
Yes. Creature Calls is fully offline once installed — perfect for car rides, flights, and quiet time.
Is there a charge to use the app?
No. Creature Calls is free to play and contains no advertisements.
Does the app collect any personal information about my child?
No. We do not collect, store, or transmit any personal information. See our Privacy Policy for full details.
How do I adjust the volume or turn off background music?
Open the Settings screen from the home screen. From there you can adjust master volume, toggle sound effects, and enable or disable background music.
Can I request a new animal or feature?
Absolutely — we love hearing from families. Send us an email with the animal or feature you'd like to see and we'll add it to our list for a future update.
The app crashed or is behaving strangely.
Please email us with your device model, iOS version, and a short description of what you were doing when the issue happened. A screenshot or screen recording is incredibly helpful when you can include one.
Read our full Privacy Policy to learn how Creature Calls protects your family's data.
Last updated: April 25, 2026